Return Policy
At Retune Your Heart, we are committed to providing high-quality products. If you receive a defective item, we will gladly accept a return.
Returns
We accept returns for defective products only. If your item is defective, please contact us within 14 days of receiving your order to initiate the return process. The product must be unused and in its original packaging.
Exchanges
Exchanges are not accepted. If you receive a defective product, please follow the return process for a full refund or replacement.
How to Return an Item
To initiate a return, please reach out to our customer service team at [email address] with your order number and a description of the defective item. We will provide you with the necessary steps to return the product.
Refunds
Refunds will be processed once we receive and inspect the returned item. Please note that shipping costs are non-refundable, and the return shipping will be the responsibility of the customer, unless otherwise stated.
Thank you for shopping with Retune Your Heart. We appreciate your understanding and are here to assist you with any questions or concerns.